Skip Navigation
Search site

We are building you a better website. You might be interested to see the new look here, and let us know what you think.

First Busting Bureaucracy audit report published by Health and Social Care Information Centre

June 06, 2014: The Health and Social Care Information Centre (HSCIC) has published its first audit report about Busting Bureaucracy in the NHS.

Accompanied by a new self-assessment toolkit, the report makes a series of recommendations to help acute trusts spend less time on paperwork and more time providing direct care to patients.

The HSCIC has been working with 16 acute trusts in England to understand local burdens of bureaucracy, since a pledge to increase efficiency and reduce burden was made last year by the Secretary of State for Health.

Key findings from the audit include:

  • On average, junior doctors spend two thirds of their time accessing or updating patient notes.
  • More than two thirds of trusts type up paper notes retrospectively into an electronic system.
  • The use of Computers on Wheels has reduced ward round times by 45 minutes.

The HSCIC has made 13 recommendations based across three themes, all of which are supported by the 16 trusts. These relate to controlling burden and bureaucracy; implementing processes and technology adoption.

The HSCIC now plans to work with two trusts to implement the recommendations in depth, with a view to establishing the early impact of this activity later this year. It will also extend its audit work to include mental health and community trusts.

The Busting Bureaucracy programme extends the HSCIC's breadth of work to support health and social care providers in reducing burden, ensuring data security and encouraging transparency.

"High quality data is crucial to transforming care, which is recognised by both health professionals and the public. However we want to work with providers to stamp out unnecessary bureaucratic burden on those who provide care.

HSCIC Chair Kingsley Manning said: "High quality data is crucial to transforming care, which is recognised by both health professionals and the public. However we want to work with providers to stamp out unnecessary bureaucratic burden on those who provide care.

"Our first audit report and recommendations today, along with the new self-assessment toolkit, are steps towards ensuring the right data is recorded to support better care, but in a way that does not place an unnecessary burden on staff."

The Busting Bureaucracy audit report, self-assessment toolkit and top tips for reducing bureaucracy can be viewed at: www.hscic.gov.uk/bb  

ENDS


Notes to editors

1. The Health and Social Care Information Centre (HSCIC) was established on April 1 2013 as an Executive Non Departmental Public Body (ENDPB). It is England's trusted data source, delivering high quality information and IT systems to drive better patient services, care and outcomes. Its work includes publishing more than 220 statistical publications annually; providing a range of specialist data services; managing informatics projects and programmes and developing and assuring national systems against appropriate contractual, clinical safety and information standards.

2. For media enquiries please contact media@hscic.gov.uk or 0300 303 3888.

Close iCM Form