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Social care user survey guidance - 2014-15

Personal Social Services User Experience Surveys

This guidance sets out the actions that Councils with Adult Social Services Responsibilities will need to perform during 2014-15 to carry out surveys and provide information to the Health and Social Care Information Centre.

In 2014-15, two user experience surveys are being run:

  • Survey of Adult Carers in England (SACE)
  • Adult Social Care Survey (ASCS)

This will be the second time that the biennial SACE has been run and will provide further information about whether or not services received by carers are helping them in their caring role and their life outside of caring, as well as their perception of services provided to the person they care for.

2014-15 will be the fifth year of the ASCS, which is designed to help the sector understand more about how services are affecting lives, rather than simply what outputs services are providing. User experience information is critical for understanding the impact of those services and for enabling choice and informing service development.

Participating in both these surveys allows councils to benchmark against their comparators and to gather information to support their local commissioning, performance and carers' strategy. Data from both the surveys feed into a number of measures in the Adult Social Care Outcomes Framework.

Validation

xls icon Survey data return validator [750kb]

This version of the validator (v1.23) was released on 10 June 2015 and incorporates improvements made in response to feedback from users. We anticipate further feedback and enhancements; please ensure that you are using the latest version.

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