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Four in ten social services users have as much social contact as they want

July 08, 2014: New measure in report benchmarking local social services

*HSCIC must be quoted as the source of these figures

*Regional figures are available

Among adults who receive social services, 44 per cent say that they have as much social contact as they want with people they like.

The figures are part of a collection of statistics on social care in England in three provisional reports published by the Health and Social Care Information Centre (HSCIC) today2.

This is the first year that a measure on social contact for adult users of social care and carers4 has been included in the Adult Social Care Outcomes Framework (ASCOF). ASCOF is a set of indicators defined by the Department of Health to benchmark the performance of local councils on their delivery of adult social care3.

Alongside the provisional ASCOF data, the HSCIC has released data on social care activity (including details of the numbers of adults being assessed for and receiving social services) and the results of an annual survey assessing how far users of social services are satisfied with the support they receive. Key 2013-14 statistics from the three reports include:

  • Among adults receiving social services, 44 per cent said they had as much social contact as they wanted with people they like, for 34 per cent the amount of social contact was adequate, 16 per cent had some but not enough, and six per cent felt socially isolated5,6
  • The percentage of people using social care who receive self-directed support7 increased to 62 per cent in 2013-14, from 56 per cent in 2012-13, 43 per cent in 2011-12 and 29 per cent in 2010-11 (earliest available ASCOF data)
  • The number of people receiving social services in 2013-14 was 1,267,000, down 5 per cent on 2012-13 (1,328,000) and 29 per cent on 2008-9 (1,782,000)8

HSCIC Chief Executive Andy Williams said: "The wealth of information contained in the reports we are publishing today provides useful insight into the lives and experiences of the members of our communities who rely on social services.

"These statistics will be of use not just to people who plan, provide or use services, but also more widely to all those who take an interest in the vital support that social services can provide to some of the most vulnerable in society."

View the full reports at:

Personal Social Services Adult Social Care Survey, England - 2013-14, Provisional release

Community Care Statistics: Social Services Activity, England - 2013-14, Provisional release

Measures from the Adult Social Care Outcomes Framework, England - 2013-14, Provisional release

ENDS


Notes to editors

1. The Health and Social Care Information Centre (HSCIC) was established on April 1 2013 as an Executive Non Departmental Public Body (ENDPB). It is England's trusted data source, delivering high quality information and IT systems to drive better patient services, care and outcomes. Its work includes publishing more than 220 statistical publications annually; providing a range of specialist data services; managing informatics projects and programmes and developing and assuring national systems against appropriate contractual, clinical safety and information standards.

2. Today's reports contain provisional data collected from councils on the provision of social care during 2013-14. After further checks on the data, final versions of these reports will be published in December.

3. For more information on ASCOF and to view the HSCIC website launched last year to aid comparison between councils, seehttp://www.hscic.gov.uk/article/3695/Adult-Social-Care-Outcomes-Framework-ASCOF

4. The provisional 2013-14 ASCOF report published today includes a measure on social contact for adults using social services and for carers of adults using social services. The measure on carers is based on 2012-13 survey data as this survey is carried out biennially. The 2012-13 carers' survey data can be found here: http://www.hscic.gov.uk/searchcatalogue?productid=13322&topics=1%2fSocial+care%2fUser+experience&sort=Relevance&size=10&page=1#top

5. The question about social contact was: Thinking about how much contact you've had with people you like, which of the following statements best describes your social situation? The answer options were:

- I have as much social contact as I want with people I like

- I have adequate social contact with people

- I have some social contact with people, but not enough

- I have little social contact with people and feel socially isolated

6. The figures in the first bullet points are contained in the Personal Social Services Adult Social Care Survey, England - 2013-14, Provisional release.

7. Self-Directed support is a notional amount of social care funding for an individual's support which is allocated following an assessment in order to meet the needs determined by the assessment. The payment can be made as a direct (cash) payment to the individual or services can be arranged and paid for by the council (directly provided services) or as a mixture of the two. This statistic is contained in Measures from the Adult Social Care Outcomes Framework, England 2013-14, Provisional release.

8. These figures are contained in Community Care Statistics: Social Services Activity, England, Provisional release.

9. Numbers in this press release have been rounded for presentation purposes.

10. For media enquires please call 0300 303 3888 or email: media.enquiries@hscic.gov.uk

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