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1. Data on written complaints in the NHS, 2016-17 Quarter 4, Experimental
   This quarterly collection (annual prior to 2015-16) is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England. T...
2. Data on written complaints in the NHS, 2016-17 Quarter 3, Experimental
   This quarterly collection (annual prior to 2015-16) is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England. T...
3. Data on written complaints in the NHS, 2016-17 Quarter 2, Experimental
   This quarterly collection (annual prior to 2015-16) is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England. T...
4. Data on Written Complaints in the NHS - 2015-16
   The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure.   This collection is a count of written complain...
5. Data on written complaints in the NHS, 2016-17 Quarter 1, Experimental
   This quarterly collection (annual prior to 2015-16) is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England. T...
6. Data on written complaints in the NHS, 2015-16 Quarter 4, Experimental
   This new quarterly collection (annual prior to 2015-16) is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in Englan...
7. Data on written complaints in the NHS, 2015-16 Quarter 3, Experimental
   This new quarterly collection (annual prior to 2015-16) is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in Englan...
8. Data on written complaints in the NHS, 2015-16 Quarter 2, Experimental
   This new quarterly collection (annual prior to 2015-16) is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England....
9. Data on written complaints in the NHS, 2015-16 Quarter 1, Experimental
   3 November 2015: 14:00 – a missing CSV file that accompanies this publication was added to this webpage.   This new quarterly collection (annual prior to 2015-16) is a count of written complaints made by (or on behalf of) patients. Data are col...
10. Data on Written Complaints in the NHS - 2014-15
    October 23 2015: The findings from an investigation into the data used to produce the KO41b Family Health Services (GP including dental) (FHS) shows that:- Some practices have provided data against Subject areas but not for Service areas and S...

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