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Social care user survey guidance - 2010-11

Guidance, questionnaires, letters and forms needed to run the adult social care survey.


Guidance for councils

word icon Appendix E - 1. Face to face interview script for those resident in the community [237kb]

pdf icon Adult Social Care Survey Guidance 2010-11 [422kb] 

pdf icon Frequently Asked Questions [75kb] 

xls icon Sample Size Calculator [429kb] 

xls icon ASC Data Return [2Mb] 

pdf icon Validation Document [228kb]

pdf icon Letter from Paul Burstow to Directors [24kb]


Questionnaires

word icon Appendix C - 1. Model Questionnaire - for those resident in the community [256kb] 

word icon Appendix C - 2. Model Questionnaire - for those in residential and nursing care [258kb] 

word icon Appendix C - 3. Model Questionnaire - for those with Learning Difficulties resident in the community [4Mb] 

word icon Appendix C - 4. Model Questionnaire - for those with Learning Difficulties in residential and nursing care [4Mb] 

word icon Appendix C - 5. Model Questionnaire - for those resident in the community LARGE PRINT [262kb] 

word icon Appendix C - 6. Model Questionnaire - for those in residental and nursing care LARGE PRINT [263kb] 

word icon Appendix C - 7. Model Questionnaire - Demographic Questions [61kb] 

word icon Appendix C - 8. Model Questionnaire - Demographic Questions for those with LD [37kb] 

word icon Appendix C - 9. Model Questionnaire - Demographic Questions LARGE PRINT [60kb]


Translations

To view the Bengali and the Gujarati translations you will need to install non-standard fonts on to your PC, your IT department should be able to do this easily for you. Please contact us for the font names.

We have provided the pdf versions of these translated questionnaires so that you can see what they should look like.

word icon Questionnaire Arabic [273kb] 

pdf icon Questionnaire Bengali [492kb] 

word icon Questionnaire Bengali [278kb] 

word icon Questionnaire Greek [252kb] 

pdf icon Questionnaire Gujarati [145kb] 

word icon Questionnaire Gujarati [267kb]

word icon Questionnaire Hindi [274kb] 

word icon Questionnaire Mandarin [259kb] 

word icon Questionnaire Punjabi [274kb] 

word icon Questionnaire Somali [270kb] 

word icon Questionnaire Turkish [264kb] 

word icon Questionnaire Urdu [116kb] 

word icon Questionnaire Vietnamese [298kb]


Interview Scripts

word icon Appendix E - 1. Face to face interview script for those resident in the community [237kb] 

word icon Appendix E - 2. Face to face interview script for those in residential or nursing care [238kb] 

word icon Appendix E - 3. Face to face interview script for those with Learning Difficulties [3Mb] 

word icon Appendix E - 4. Telephone interview script for those in residential and nursing care [238kb] 

word icon Appendix E - 5. Telephone interview script for those resident in the community [237kb]


Examples of Letters and Forms

word icon Appendix F - 1. Cover letter to accompany the questionnaire for those in residential and nursing care [39kb] 

word icon Appendix F - 2. Cover letter to accompany the questionnaire for those in residential and nursing care [39kb] 

word icon Appendix F - 3. Cover letter to accompany the LD questionnaire for those resident in the community [663kb] 

word icon Appendix F - 4. Cover letter to accompany the LD questionnaire for those in residential or nursing care [691kb] 

word icon Appendix F - 5. Letter to send to care home managers to encourage response [39kb] 

word icon Appendix F - 6. Letter giving advanced warning for interview [37kb] 

word icon Appendix F - 7. Example reminder letter [33kb] 

word icon Appendix F - 8. Consent form for Face-to-Face interviews [34kb] 


Compliance Cost Survey

We would like to capture the costs to councils of running the 2010-11 Adult Social Care Survey. This is a voluntary exercise and we are asking councils to provide the costs in Autumn 2011 after the validation process has been completed.

xls icon Compliance Cost Data Return [170kb]


National Indicator Calculator

This is a tool which can be used to calculate N127 - Self reported experience of social care users.

xls icon NI127 Calculator v1.1 [5Mb]

Please be aware this is a large file and when downloading you should choose the option to save locally and not open directly.


Changes from the previous programme of surveys

  • Specific instructions to exclude service users who lack the capacity to consent to take part and replace them via drawing an additional sample.
  • Inclusion of service users in residential and nursing care.
  • A specific easy-read questionnaire for users with learning disabilities.
  • Slight relaxation in the accuracy required for producing a robust estimate from the survey.
  • Widening of the survey period to run from mid January to mid March.
  • Additional information has been requested about the breakdown of the eligible population to assist in analysis of response rates and calculation of confidence intervals
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