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Social care user survey guidance - 2011-12

Guidance, questionnaires, letters and forms needed to run the adults social care survey.


Guidance for councils

pdf icon Adult Social Care Survey Guidance 2011-12 [473kb]

xls icon Sample Size Calculator [13Mb] 

zip icon ASCS Data return [6Mb] - NEW version December 2011

The sample size calculator is a very large file and so may take a long time to download, a zipped version has been provided for use in councils that are able to use this type of file.

zip icon Sample Size Calculator 2011-12 Final [2Mb] 

                           

Questionnaires

word icon Appendix C - 1. Model Questionnaire - for those resident in the community [246kb]

word icon Appendix C - 2. Model Questionnaire - for those in residential and nursing care [246kb]

word icon Appendix C - 3. Model Questionnaire - for those with Learning Disabilities resident in the community [3Mb]

word icon Appendix C - 4. Model Questionnaire - for those with Learning Disabilities in residential and nursing care [3Mb] 

word icon Appendix C - 5. Model Questionnaire - for those resident in the community LARGE PRINT [263kb]

word icon Appendix C - 6. Model Questionnaire - for those in residential and nursing care LARGE PRINT [263kb]

word icon Appendix C - 7. Model Questionnaire - Demographic Questions [61kb]

word icon Appendix C - 8. Model Questionnaire - Demographic Questions for those with LD [37kb] 

word icon Appendix C - 9. Model Questionnaire - Demographic Questions LARGE PRINT [61kb]


Translations

word icon Appendix - D - 1. Questionnaire - Arabic [276kb] 

word icon Appendix - D - 2. Questionnaire - Bengali [263kb] 

word icon Appendix - D - 3. Questionnaire - Greek [252kb] 

word icon Appendix - D - 4. Questionnaire - Gujarati [285kb] 

word icon Appendix - D - 5. Questionnaire - Hindi [262kb] 

word icon Appendix - D - 6. Questionnaire - Mandarin [606kb]

word icon Appendix - D - 7. Questionnaire - Punjabi [261kb] 

word icon Appendix - D - 8. Questionnaire - Somali [281kb] 

word icon Appendix - D - 9. Questionnaire - Turkish [274kb] 

word icon Appendix - D - 10. Questionnaire - Urdu [295kb] 

word icon Appendix - D - 11. Questionnaire - Vietnamese [248kb]


Interview Scripts

word icon Appendix E - 1. Face to face interview script for those resident in the community [402kb]

word icon Appendix E - 2. Face to face interview script for those in residential and nursing care [400kb] 

word icon Appendix E - 3. Face to face interview script for those with Learning Disabilities [3Mb]

word icon Appendix E - 4. Telephone interview script for those in residential and nursing care [252kb]

word icon Appendix E - 5. Telephone interview script for those in resident in the community [252kb]


Examples of Letters and Forms

word icon Appendix F - 1. Cover letter to accompany the questionnaire for all service users [38kb] 

word icon Appendix F - 2. Cover letter to accompany the LD questionnaire for those resident in the community [663kb] 

word icon Appendix F - 3. Cover letter to accompany the LD questionnaire for those in residential and nursing care [691kb]

word icon Appendix F - 4. Letter to send to care home manager to check capacity [43kb]

word icon Appendix F - 5. Letter to send to care home managers to encourage response [39kb]

word icon Appendix F - 6. Example reminder letter [36kb] 

word icon Appendix F - 7. Consent form for face-to-face interviews [35kb] 

word icon Appendix F - 8. Consent form for face-to-face interviews for users with LD [38kb] 


Changes from the previous programme of surveys

There have been some changes from the survey last year; the main changes are:

  • The way councils should check the capacity of the service user to consent to take part in the survey (see sections 13 and 18 of the guidance document for more information).
  • Councils can now choose a date between 30 September 2011 and 31 December 2011 when they wish to extract their eligible users.
  • Only one reminder is to be sent out to service users that do not respond to the original mailing.
  • An optional addition to the survey is to offer a face-to-face or telephone interview in the reminder letter.
  • The use of stratified sampling procedure to select service users to receive a questionnaire. Note that the use of stratified sampling does not automatically mean that councils need to send out more questionnaires than they did in 2010-11.
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