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What's New

December 2017

SUS+ Re-admissions extract


Re-admissions extracts are now available in SUS+ as a BETA development.

The Re-admissions view will be populated over the weekend of 16/17 December 2017.

The extracts will return an error until the view is populated and users are requested to not execute the extracts until Monday 18 December 2017.

For subsequent months the Re-admissions views will be populated several days after each inclusion deadline.

November 2017

ECDS Full CSV Extract


The ECDS Full Backwards Compatible CSV extracts are now available for care providers on SUS+. 

NHS Digital has not, as yet, received approval to share the full ECDS data with CCGs. 

DSCROs are therefore requested to contact Stuart Richardson (SUS+ IAO) to agree processes prior to downloading the full ECDS backwards compatible data.

When creating an extract the EC Backwards Compatible option will be available for any of the three PbR views.  There are no ECDS extracts available from the Standard Extract Mart view. 

The format of the EC_CDS621 and EC_CDS621_Supplementary extracts are available in the "PbR Extract Specificaton" guide posted on the PbR Guidance page. 

All other extracts in the set are backwards compatible and retain the format and contents of the original extract.

Screenshots of the Extract Creation and Extract Download screens are included in the release notes.

SUS+ Weekly Release


SUS+ weekly release scheduled for Thursday 23 November 2017, has been re-scheduled for Saturday 25 Novermber 2017.

We apologise for any inconvenience.

SUS+ Service Migration


During the weekend of 4 and 5 November 2017 the SUS+ service will migrate from one of its data centres to another. 

This is to be regular activity going forward in the provision of SUS+.

These data centres have unique IP addresses as detailed in the SUS+ Portal and EDT configuration guides available below.

These IP addresses are managed by NHS Digital using DNS records, users should ensure that they can connect to the IP addresses through their local network/firewall configuration.

SUS+ Portal Access Configuration Guide v2.3 [212kb]

SUS+ EDT Configuration Guide v1.0 [186kb]

2017 SUS User Satisfaction Survey


This year's SUS User Satisfaction Survey is now available via email invitation. If you would like to participate in the survey, please email

Your contribution to this survey is key in aiding our future delivery of the SUS service.

October 2017

18/10/2017 Inclusion Processing Update


All extracts submitted over the inclusion period have completed overnight.

September 2017

19/09/2017 Inclusion Processing Update


All extracts submitted over the inclusion period have completed overnight.

19/09/2017 Inclusion Processing Update


Month 5 PbR (Payment By Results) processing completed within 4 hours of Inclusion.

SEM (Standard Extract Mart) processing is still in progress.

SUS+ uses a single queue system and we are aware that a number of DSCROs (Data Services for Commissioners Regional Offices) and CSUs (Commissioning Support Unit) still have SEM extracts waiting to be processed.

We will provide a further update on Friday morning 22 September.

August 2017

SUS+ Interchange processing


SUS+ interchange processing has been frozen from midday Tuesday 29 August 2017 until the afternoon of Thursday 31 August 2017.

This is due to the PDS update contained within Thursday 31 August 2017 Spine Release.

During this time SUS+ Tracker will show interchanges held as "pending", until processing recommences on the afternoon of Thursday 31 August 2017.

We apologise for any inconvenience.

SUS+ Interchange processing


SUS+ interchange processing will be frozen from 6pm Wednesday 9 August 2017 until 8am Friday 11 August 2017.

SUS+ Tracker will show interchanges held during this time as "pending", until processing recommences on Friday 11 August 2017.

This is due to the ODS update contained within Thursday 10 August 2017 SUS+ Release.

We apologise for any inconvenience.

July 2017

Legacy SUS Portal Closed


Access to the legacy SUS portal has now ended as planned.  CDS interchanges are now being transmitted directly to SUS+. 

SUS+ Interchange Tracker functionality deployed


SUS+ Interchange Tracker functionality has been successfully deployed.  CDS interchanges are now being transmitted directly to SUS+.  Interchange Tracking functionality will remain active in the legacy system but will not show any new interchanges.

SUS+ Interchange Tracker functionality postponed


The planned release, scheduled for Tuesday 18 July has been postponed due to the need for further testing. This means that the release of SUS+ Interchange Tracker functionality will now coincide with the switching of transmission of interchanges directly to SUS+ after Friday 21 July.

For more information about the SUS+ switchover and decommissioning of legacy SUS, please refer to the latest update under 'Monthly Updates' on the SUS+ webpage.

We apologise for any inconvenience this may cause. If you have any questions or issues, please contact the National Service Desk using the Weblog tool or call on 0300 30 35 035

SUS+ Switchover and Decommissioning of Legacy SUS


Details of the arrangement for the switchover to SUS+ and decommissioning of the legacy SUS application have now been published on the SUS+ webpage .

June 2017

SUS+ June update


The SUS+ June update is available on the SUS+ webpage. This update contains important information about Data Error Corrections and potential impact and recommended actions for users.        

SUS+ Data Error Corrections - Postponed


The code deployment to resolve SUS+ Data Errors did not take place on Wednesday 14 June 2017 as originally planned. Unexpected issues were encountered and the deployment has therefore been postponed.
We apologise for this delay and will publish news of the revised deployment date as soon as possible. 

SUS+ Data Error Corrections


Two data errors are due to be corrected on Wednesday 14 June in the next regular SUS+ release. The data errors are:

  • Incorrect handling of interchanges where a mix of Net and Bulk interchanges are submitted for the same data.
  • Records not being retrieved where 'Copy Recipient' data items had been submitted using 5 character organisation codes.

In order to ensure a commonality of data in SUS+, all previously processed extract files will no longer be available to download after the change. Draft or Scheduled extracts will not be affected and all extract specifications will be available to run on the refreshed SUS+ data from 8am Thursday 15 June. Users are therefore advised to download any existing extracts as soon as possible.

Legacy SUS is not affected by this change.

May 2017

Annual Refresh and Inclusion Deadline - 19 May 2017


Any SUS users experiencing issue

Any SUS users experiencing issues which may stop them from submitting data by the annual refresh deadline of 19 May 2017 are advised to raise a service request with the National Service Desk.
NSD weblog tool (log in required)

Or call on 0300 30 35 035

  • Legacy SUS will continue to process CDS interchanges for at least two weeks to allow for late submissions. Data will continue to be available from both legacy SUS and SUS+ during this time
  • 2016/17 data arriving after the inclusion date will be available from the legacy SUS PbR current mart and SEM but will not be added to the PbR Reconciliation and Post-Reconciliation marts
  • The March 2017 PbR Post-Reconciliation mart and the April 2017 PbR Reconciliation mart will still be frozen as at inclusion in both legacy SUS and SUS+   

Annual Refresh Deadline - 19 May 2017


Any SUS users experiencing issues which may stop them from submitting data to SUS by the annual refresh deadline of 19 May 2017 are advised to raise a service request with the National Service Desk.
NSD weblog tool (log in required)

Or call on 0300 30 35 035

SUS Service Announcement - SUS+ Portal availability restored


The SUS+ Portal is now available to access following maintenance work.  

SUS Service Announcement - SUS+ Portal unavailable


The SUS+ Portal is currently unavailable due to urgent maintenance work. The legacy SUS portal is available and unaffected by this work.

We will update this message as soon as normal service is resumed. Your patience and understanding is appreciated '   

Confirmation of SUS+ Go-Live


SUS+ is now live and available for access.

Interchanges from April 2015 to the present have been loaded into SUS+ and we are now processing all interchanges through both legacy SUS and SUS+. Please note that, although you can extract SEM and PbR data for 2017/18 activity from legacy SUS, the National Tariff calculations for 2017/18 activity will only be correct in SUS+.

We are holding morning open line sessions between 9am and 10am from Tuesday 2 May 2017. If you have not received an invite to these sessions, please contact us as at We will provide updates regarding any hot issues that we are working on or have solved during these calls.

SUS+ can be accessed via the SUS+ Portal. Links to both systems can be found on the Portal webpage along with supporting guidance. 

For more information on what to expect in SUS+ and potential differences between the two systems, please refer to the Introduction to SUS+, SUS+ Pricing Differences and SUS+ Summary of Changes guidance, available on the SUS+ webpage.

April 2017

SUS+ April update


The SUS+ April update is available on the SUS+ webpage. This update contains important information about SUS+ Transition and Migration of User Extracts.

SUS Incident Notification - PbR processing issues


All CDS interchanges have been queued for processing from midday Wednesday 05/04/2017, CDS Interchanges received between 01/04/2017 to midday on 05/04/2017 will be re-processed.

These re-processed CDS Interchanges will show as duplicates on Tracker with new Interchange IDs but duplicated Control Reference numbers and Received Dates.

The queued CDS interchanges will commence processing overnight and may take several days to complete.

We apologise for any inconvenience caused.

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